Services may be requested by past and current clients and their loved ones or through a referral made by their physician or other healthcare provider, hospital discharge planner, or skilled nursing/assisted living facility.

A nurse is always available, 24 hours a day / 7 days a week, to take your call and arrange for care.

Request services by:

• Calling 330-966-2311 or toll-free at 1-800-966-1965
• Faxing the necessary patient information (listed below) to 330-966-2381
• Emailing* referrals@neprohomecare.com

*Attention: Please do not send unencrypted Personal Health Information through email. Provide Personal Health Information via fax or by calling our office.

When calling/faxing to request services, it would be helpful to provide the following:

• Name of person needing care
• Address of person needing care
• Name and telephone number of person making referral
• Why the referral is being made
• Primary physician
• Insurance information

Northeast Professional Home Care accepts Medicare, Medicaid and private insurances and is a preferred provider for many HMOs and health care plans for seniors.

We also welcome your call or email if you’re not yet ready to request services but have any questions you’d like to discuss.